Frequently Asked Questions

Curious about our gingerbread magic? Here's everything you need to know about our handcrafted sweet treasures.

Our gingerbread cookies are little works of art infused with centuries-old traditions. Each cookie is hand-crafted using our secret family recipe that balances the perfect blend of spices, organic honey, and premium ingredients. We don't just bake cookies – we create edible memories that delight both the eyes and taste buds with their intricate designs and distinctive flavor profile.

Our gingerbread creations are designed to last! When stored in a cool, dry place in their original packaging, our cookies remain delicious for up to 6 months. The secret lies in our traditional recipe and natural preservative methods that have been perfected over generations. The flavor might even deepen and mature over the first few weeks – like a fine wine for your sweet tooth!

Absolutely! Custom orders are our specialty and passion. Whether you're imagining corporate gifts with your company logo, wedding favors with initials, or a portrait of your beloved pet, our artisans can transform almost any idea into gingerbread reality. We recommend placing custom orders at least 2 weeks in advance, though complex designs may require additional time. Contact us to discuss your dream cookies!

We believe quality ingredients make all the difference. Our gingerbread features organic flour, locally sourced honey, farm-fresh eggs, natural spices (ginger, cinnamon, nutmeg, cloves), and organic molasses. Our royal icing uses meringue powder and natural food colorings whenever possible. We avoid artificial preservatives and flavor enhancers, letting the authentic taste of real ingredients shine through in every bite.

Yes, our gingerbread treasures travel the globe! We've carefully designed our packaging to ensure your cookies arrive intact and delicious, no matter the destination. International shipping times vary by location, but we typically estimate 7-14 business days. Additional customs fees may apply depending on your country's regulations. Each international package includes tracking information so you can follow your cookies on their journey to your doorstep.

Our standard recipe contains wheat, eggs, and dairy. However, we understand dietary restrictions and offer several specialized options: gluten-free gingerbread (using certified gluten-free flour blends), vegan gingerbread (egg and dairy-free), and nut-free options. Please note that while we take precautions to prevent cross-contamination, all cookies are produced in a facility that processes common allergens. Contact us for detailed ingredient information.

Yes, we share our passion through hands-on experiences! Our "Gingerbread Artistry" workshops are available both online and in-person (seasonal). Learn traditional decorating techniques, color mixing secrets, and design principles from our master cookie artists. We offer specialized classes for children, team-building corporate events, and advanced workshops for aspiring professionals. Check our Events page for upcoming sessions or contact us to arrange a private workshop for your group.

We pour heart and soul into each gingerbread creation and stand behind our quality. If your cookies arrive damaged or don't meet our high standards, please contact us within 48 hours of delivery with photos of the issue. We'll gladly arrange for a replacement or refund. For custom orders, we provide design proofs for approval before baking to ensure your complete satisfaction. Your happiness is the secret ingredient to our success!

The Sweet Architects Behind Xuxagio

In a world where mass-produced treats reign supreme, Xuxagio stands as a bastion of handcrafted excellence. We're not just bakers – we're memory makers, crafting gingerbread cookies that tell stories and create moments of pure, unadulterated joy.

Born from a passion for combining artistry with traditional recipes, Xuxagio has transformed from a humble kitchen experiment into a beacon of gingerbread craftsmanship. Each cookie that leaves our bakery carries with it not just extraordinary flavor, but a piece of our collective heart.

We believe that gingerbread isn't just a seasonal treat but rather a canvas for celebrating life's every moment – from the grandest occasions to the quiet, everyday victories that deserve recognition.

Artisans at Xuxagio creating custom gingerbread cookies

The Spark

A family recipe rediscovered in a weathered cookbook became the foundation of what would become Xuxagio's signature gingerbread.

First Steps

What began as gifts for friends quickly blossomed into a word-of-mouth phenomenon, with orders multiplying through genuine connections.

Growing Roots

Our first small bakery opened its doors, filling the neighborhood with the intoxicating aroma of freshly baked gingerbread.

Xuxagio Today

Now a beloved name in custom gingerbread creations, we maintain the same devotion to quality while embracing innovation.

Our Mission & Values

At Xuxagio, we're on a mission to elevate the humble gingerbread cookie from a simple sweet to an extraordinary experience. We believe in creating edible art that delights not just the palate but also the eye and the heart.

Artisanal Excellence

We reject automation where it compromises quality. Every cookie is shaped, baked, and decorated by hands that care deeply about the final product.

Ingredient Integrity

Only the finest spices, organic honey, and ethically sourced ingredients make their way into our recipes. We know that exceptional results require exceptional components.

Personal Connection

Your story becomes our inspiration. We listen, understand, and translate your vision into gingerbread masterpieces that speak volumes without saying a word.

Handcrafted gingerbread cookies from Xuxagio

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